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PRIVACY POLICY

1. Introduction

Lunia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our astrology learning application, Lunia (the "App"). By accessing or using the App, you consent to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information from our users:

  • Personal Information: Name, email address, date of birth (for astrology readings), payment details (if applicable), and any information provided when creating an account.

  • Non-Personal Information: Device type, operating system, app usage statistics, IP address, cookies, and tracking technologies.

  • User Content: Any information voluntarily shared within the app, such as comments, feedback, or personalized astrological inputs.

3. How We Collect Information

We collect information through:

  • User Registration: When you sign up for an account.

  • Transactions: When you purchase subscriptions or other services.

  • Usage Data: Automatically through analytics tools.

  • Customer Support: When you contact us for support or inquiries.

4. Why We Collect Information

We collect and process information to:

  • Provide and operate the Lunia app and its services.

  • Personalize user experiences and astrology readings.

  • Improve the app based on analytics and feedback.

  • Process payments securely.

  • Send promotional messages, updates, or service notifications.

  • Comply with legal and regulatory requirements.

5. How We Store, Use, Share, and Disclose Information

  • Storage: Data is stored on secure servers with encryption and access control measures.

  • Usage: Your data is used solely for providing and enhancing the Lunia app experience.

  • Sharing: We do not sell your personal data. However, we may share necessary information with trusted third-party service providers (such as payment processors, analytics providers, and cloud storage services) under strict confidentiality agreements.

  • Legal Disclosure: We may disclose information if required by law, court order, or government request.

6. Communication with Users

  • We may contact you via:

  • Email for service updates, promotions, or account-related notifications.

  • In-app notifications for important updates.

  • SMS or phone calls (if explicitly agreed upon). Users can opt out of marketing communications at any time by adjusting their account settings or contacting us directly.

7. Cookies and Tracking Technologies

  • Lunia uses cookies and similar tracking technologies to:

  • Enhance app functionality and user experience.

  • Analyze usage trends and performance.

  • Provide personalized content and advertisements. You can manage cookie settings in your device or browser preferences.

8. Withdrawing Consent and Managing Data

  • Users can:

  • Request to delete or modify their data by contacting us at [insert contact email].

  • Withdraw consent for data collection by deactivating their account.

  • Opt out of certain tracking features through device settings.

9. Updates to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time. Any changes will be posted within the App, and users will be notified of significant changes. Continued use of the App after modifications constitutes acceptance of the updated policy.

10. Contact Information

  • For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
    Email: hello@lunia.app

  • By using Lunia, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

    February 15, 2025.

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